h177 Responsible Gaming —
Your Safety Is Our Priority
h177 believes that online betting and casino gaming should be a fully enjoyable and controlled experience. Our responsible gaming tools and guidelines will help you build healthy gaming habits.
Our Commitment
- We ensure that our platform provides a safe, fair, and transparent environment. The outcome of every game is determined with complete impartiality and there is no possibility of manipulation.
- We verify the age and identity of every user, and minors are not permitted to open accounts. We also support parental control tools for family protection.
- We work actively to prevent gambling addiction. If signs of problematic gaming behaviour are detected, our team automatically reaches out to the relevant user to provide support.
- Our 24/7 Bengali live chat support team is always ready. If anyone needs help due to a gaming problem or mental stress, we provide assistance with complete confidentiality.
- Our platform uses SSL encryption, so your personal information and financial transactions remain fully secure. We never sell your data to third parties.
Responsible Gaming Tools
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. If you want to increase the limit, you will need to wait 24 hours, which protects against excessive deposits.
Time-Out Break
If you feel you need a break for a while, use the time-out feature. Your account can be temporarily deactivated for anywhere from 24 hours up to 30 days. During this period, no betting or deposits will be possible.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Your account can be permanently deactivated for 6 months up to a maximum of 5 years. Under no circumstances will the account be reactivated during this period.
Loss Limit
Set a limit in advance on how much you can lose within a given period. Once that limit is reached, betting will stop automatically. This is one of the most effective ways to manage your budget.
Session Time Reminder
Turn on the session timer to keep track of how long you have been playing. After a set amount of time, a reminder message will encourage you to take a break. Taking regular breaks is very important for healthy gaming habits.
Betting History Review
You can view your complete betting and transaction history at any time. This will help you analyse your own gaming behaviour and make informed decisions.
Warning Signs of Problematic Gambling
If any of the following signs appear in you, please contact us immediately or seek help. This is not a sign of weakness — it is proof of a courageous decision.
You feel a repeated urge to place more bets to recover lost money and are unable to stop.
Gaming is causing you to neglect your responsibilities towards family, friends, or work.
You are borrowing money to bet or using funds meant for essential expenses on gaming.
You feel mental restlessness, irritability, or anxiety when not gaming.
You are hiding from family or friends how much time or money you are spending on gaming.
You are turning to betting or gaming to relieve stress, loneliness, or depression.
Assess Yourself
Ask yourself from time to time — am I playing for entertainment, or to recover lost money? Is my gaming budget within my means? Can I stop whenever I want to? If these questions make you uncomfortable, now is the time to take action. Contact our 24/7 live chat or reach us at [email protected] — we are here for you.
Simple Steps to Use the Tools
Log In to Your Account
Log in to your h177 account and go to the "Account Settings" section from the top menu.
Open the Responsible Gaming Section
Inside Settings, click on the "Responsible Gaming" tab.
Choose Your Preferred Tool
Deposit limit, time-out, loss limit, or self-exclusion — choose according to your needs and set the values.
Confirm and Activate
Confirm your selected limit or break. The change will take effect immediately and you will receive a confirmation email.
Contact Support
If you are experiencing a gaming problem or feeling mental stress, please reach out to our specialist support team. We provide assistance with complete confidentiality.
- 24/7 Bengali Live Chat Support
- [email protected]
Get Professional Help
Gaming addiction is a treatable condition. Several organisations in Bangladesh work to provide professional mental health services. We always encourage seeking professional help.
Contact the National Mental Health Helpline and local counselling services. Seeking help in time for your own wellbeing and your family's happiness is the right decision.
Need help? We are always here
Gaming should be a source of enjoyment, not anxiety. For any issue, contact our 24/7 Bengali live chat — our team is ready to guide you in the right direction.
Contact Us on Live Chat